I flew to Ireland on nine/15/15 and returned on nine/twenty five/15. This was my initial international flight and my initially time and energy to fly in many years. The staff were being good and the meals was fantastic. Ease and comfort on how in excess of was ok as I'd an aisle seat but was in the course of five seats to the return flight and the person’s chair before me was each of the way back (appeared somewhat more back again than some) and I was not able to watch flicks as it absolutely was much too shut and will barely put my tray down to try to eat. When returning, I kept waiting for my bag and it just wasn’t there so went to the counter and check with.
I attempted to make reservations for a close-by resort as a result of your Airline Accommodations services just to learn that there have been no vacant rooms out there. I was left to hitch the remainder of the displaced travellers to snooze during the airport terminal on the cot that has a blanket and pillow. I am appalled that while in the 21st Century, I had to experience this volume of humiliation.
Luis not simply acquired us with a flight but upgrade to top notch. This was a huge address for us. The flight number was AA2386 in the event I spelled Luis’s very last title Mistaken.
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American Airlines Purchaser service hotline is well available and buyer helpful. Unfortunately, It's important to wait close to 2 minutes to talk to a customer service representative. You need to pay attention to an extended speech about latest updates.
touring from Miami to Lima on Saturday March 21 even though I reserve the seats upfront I got the final row on the proper aspect via the window and also the seat didn't go producing my flight difficult ., on the way again on flight # 918 the service was worst. from the sign in I needed to open up my accommodate circumstances to even up the weigth . Once i supply to purchase The three additional kilos they try to charge me $ 180.00per go well with situation. avoiding to pay for $ 480.00 I had to go on he flooring to move close to my belongins ,I had to go back to the counter simply because out seats ( we ended up # 10 on line at sign in ) were being separates, after that we experienced to maintain going for walks over the gates as the counter employee hardly ever gave us the gate number, ( Once i check with in regards to the gate data to another amercian ailines personnel in gate 26 he pointed to your gate screan ) this time the seats felt more compact that standard , the meals was horrible, the bread was so really hard , the lettuce over the salad search old , I returned the food stuff precisely the same way which i gained it, the light turns off whilst im reading through severeal periods which i experienced to help keep my finger within the change to carry on examining following 5 horrible hours I got into the summary which i wont journey on American Airways again
On arrival in Panama with flight AA959 among the two luggages, a Roncato luggage, ( photos connected ) value €189 arrived broken. I quickly went to the suitable Business In the airport, exactly where the only real comment was that they handed me a « examining Post Problems see », which I enclose herewith. I used the next day shopping for a completely new luggage and trying to get in contact with all your offices by using the telephone quantities indicated over the claimed doc with out, nevertheless, getting any reply – the telephone is never answered and the line goes blank soon after quite a few minutes of ready, it doesn't matter which quantity I dial. I Consequently move forward my vacation and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I once more try to Get in touch with your Office environment at the airport, but the only suggestions they could give me was to challenge a complaint by means of your site, which I am now undertaking. Other than the above, I do have A further – and probably additional serious – criticism. At time of my reservation I paid out an additional $88 ($forty four each) for extra ease and comfort seats. To my shock, the seats turned out to be the normal – no more – seats.
I gained a promo in the mail from American Airways in reference to rapidly tracking to elite status. After i tried to log onto the Web-site inside the promo I could not discover it (aa.
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We will not fly American Airways at any time once more, and neither will my relatives and buddies. they'll get rid of quite a bit over the $863 he shown.
I been given a lodge to the night, but I have to check out at twelve noon, and my flight isn't going to go away till11:30pm. Now I have 12 several hours exactly where I am trapped in LA without any explanation for being below.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.