The complete opposite is your worker Liibide (sorry I didn’t obtain the spelling of his name). I be reluctant to call him a Buyer Service Rep. He did help me with a few troubles I had on my outgoing flight but in essence was of no help in any way with my return flight.
I tried to make reservations for a close-by lodge as a result of your Airline Lodging services just to learn that there have been no vacant rooms available. I was left to affix the remainder of the displaced passengers to slumber while in the airport terminal over a cot using a blanket and pillow. I am appalled that within the twenty first Century, I had to experience this amount of humiliation.
Just flew The usa Airways via american eagle….had the rudest flight attendant ever….A different passenger was javing concerns on connecting flight …she was so nervous missing it…flight attendant was so impolite and no help….she was horrible to travellers complete serving beverages…..we sat for 20 minutes waiting foe gate when landing in chicago…many of us required to uae restroom…she snapped at people today after we tried to use restrooms.
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I can not believe you board travellers before doing all of your checks on the airplane. Leaving your consumers caught for more than two several hours without to very little info is overall bullshit. When you are fundamentally similar to just about every airline On this regard, it’s only not suitable to deal with your customers using this method.
On our last vacation the leg on the vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so limited I couldn't go through a journal as a result of tightness with the seating I feel the plane was an A 320 ,be sure to Make contact with me you will find a couple issues in regards to the service generally,thank you, Brian Galbally
Upon arrival in Panama with flight AA959 one of the 2 luggages, a Roncato baggage, ( images hooked up ) worth €189 arrived damaged. I right away went to the right Place of work In the airport, the place the only real comment was that they handed me a « checking Post Hurt detect », which I enclose herewith. I expended the following day purchasing a different luggage and attempting to get in touch with your places of work by means of the telephone figures indicated to the stated doc without having, on the other hand, acquiring any reply – the mobile phone is never answered and the road goes blank following many minutes of ready, no matter which variety I dial. I Consequently commence my travel and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once again seek to Get in touch with your Business office on the airport, but the sole advice they might give me was to situation a criticism by means of your website, which I am now carrying out. Apart from the above mentioned, I do have An additional – and doubtless additional major – complaint. At the time of my reservation I compensated an extra $88 ($forty four each) for more convenience seats. To my shock, the seats turned out to become the normal – no added – seats.
I received a promo during the mail from American Airways in reference to quick tracking to elite status. Once i made an effort to log on to the Website inside the promo I could not locate it (aa.
The 9/15/fifteen, it's going to get some time to become neglected. Starting with One more delay in our flight, which theoretically would depart Orlando 19: 40h, and soon after hours of hold off, again as a result of problems with the plane, the commander warned us that maybe Look At This the plane would not get off on account of probable structural trouble Together with the baggage door on the plane as well as the door was opened to Anybody who wanted to leave the plane.
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I gained a hotel for your night, but I've to check out at twelve noon, and my flight isn't going to leave till11:30pm. Now I have twelve hours where I'm caught in LA with no rationale being listed here.
– Flip your approach and also to not address the Customer like dirt. Notice that they are your ‘bread and butter’ and without the need of them you wouldn’t be in operation at all.